Privacy Policy for Gopal Courier Service

Last Updated: 1, November, 2024

At Gopal Courier Service, we are committed to safeguarding the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and protect your data. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

To provide efficient courier services, we collect the following personal information from you:

• Personal Identification Information: Name, phone number, and email address
• Address Information: Pickup and delivery addresses
• Transactional Information: Order history and parcel details

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To process, pick up, and deliver parcels efficiently
• Customer Support: To respond to inquiries and provide updates on parcel delivery status
• Verification: To authenticate users for security purposes and confirm their identity when necessary
• Marketing and Communication: To send promotional materials, service updates, or special offers (you may opt-out of marketing communications at any time)

3. Information Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as delivery partners and payment processors.
• Legal Compliance: If required by law, we may disclose your information to comply with legal proceedings or protect our rights and the rights of others.

4. Data Security

We take data security seriously and use reasonable measures to protect your information against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, update, or delete your personal information
• Withdraw consent for specific uses of your data
• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the information below.

7. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we make changes, we will update the "Last Updated" date at the top of this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Gopal Courier Service
Address: ward no.6, opp. Punjab National Bank, Ropar Road, Kurali (PB) - 140103
Email: info@gopalcourier.com
Phone: +91 99883-46901